How to keep 5 million Twitter users safe: Del Harvey at TED2014

Originally posted on TED Blog:

Del Harvey. Photo: James Duncan Davidson

Del Harvey. Photo: James Duncan Davidson

Del Harvey is watching what you’re doing on Twitter. Head of the Trust and Safety Team at the social network, she develops ways to keep Twitter’s five million users safe. With that many people — sending 500 million tweets every day — dangerous things are bound to happen, she says at TED2014.

For Harvey, the day-to-day is hardly boring. “My job is to ensure user trust, protect users’ rights, and keep users safe — both from each other and, at times, from themselves,” she says. “The vast majority of activity on Twitter puts no one in harm’s way; my job is to root out activity that might. [At Twitter], a one-in-a-million chance happens 500 times a day.”

A tweet with exactly the same wording can be, in one situation, a threatening insult towards a stranger, and in another, just a friendly greeting between friends…

View original 450 more words

About these ads

One thought on “How to keep 5 million Twitter users safe: Del Harvey at TED2014

  1. Pingback: Del Harvey: The strangeness of scale at Twitter – [TED Talks] | mostly music

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s